MAKE AN APPOINTMENT FOR REPAIR
Is something broken? Then request your repair online. Read on before filling out the form. For some repairs, it is faster to call a specialized company directly.
Repairs
It's easy – you hardly have to do anything at all. You pay for maintenance and repair work through the service agreement we've set up. Only the basic tasks are for you to sort out, like replacing a light bulb in your room.
Request a repair
URGENT REPAIRS
Call us on 040-297 93 80
With your urgent request, you can call us 24 hours per day, 7 days a week.
CLOGGED UP SEWER OR DRAIN
Call specialised drain cleaning company C.O.R. on 040-283 60 43.
You can make an appointment straight with C.O.R. for them to unclog your sewer or drain. We will pay C.O.R. for their services.
Perhaps superfluously, we'd like to remind you not to put anything down the toilet or the drain that does not belong there. C.O.R. always reports back to us if they found any unusual objects. If anything you flushed is found to have caused the obstruction, you will have to pay the bill yourself.
BOILER OR HEATING PROBLEMS
The boiler comes with a sticker of the company that installed it. This sticker always mentions a phone number you can call in case of damage or malfunction. Can't find the sticker? You can request a repair online or call us.
BROKEN WINDOW
If a window in your room or studio or in the communal areas is broken, call the glass repair and replacement company Verbo on 040-245 56 55. If the broken window is situated in a stairwell or access balcony, for instance, you can request a repair online.
Glass damage is not something you will have to pay for yourself – unless you kicked a ball through the window or something like that.
BROKEN LIFT
Inside the lift, you will see a phone number you can call in case the lift malfunctions. Should this happen, someone from the installation company will come over as quickly as possible to repair the lift. Of course, you can also contact us.